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MasterCars Brand Promise

At MasterCars, we offer you only the best in pre-owned vehicles which is why all MasterCars sold are within 5 years old and have less than 120 000km on the clock.

When you buy a MasterCar you can also count on:

80 point technical inspection

Every MasterCar is subject to an 80-point mechanical check to ensure that your vehicle is checked inside and out. Our expertise on Volkswagen vehicles allows for a more detailed check on Volkswagen models when compared to other Brands, but rest assured, all MasterCars have been thoroughly inspected to ensure mechanical integrity.

Balance of Volkswagen Automotion plan

All remaining time and/ or mileage on existing Automotion Maintenance/Service Plans on Volkswagen MasterCars is transferred to the new owner. This applies to Volkswagen MasterCars only.

2-year/ unlimited kilometre warranty

All MasterCars are sold with at least 12 months of warranty coverage from date of delivery. In the case where the Manufacturer’s warranty does not cover the 12 month period, or has expired, an optional 2 year/unlimited km MasterCars Warranty is available through an independent administrator. The optional 2 year/unlimited mileage MasterCars Warranty is only available for Volkswagen models.

7 day exchange

To ensure complete satisfaction, a customer has the right to request a vehicle exchange within seven days/1 000km after delivery of the vehicle. The vehicle condition must be the same as when the customer took delivery. In such cases, the Dealer will attempt to source a suitable replacement vehicle.

24 hour roadside assistance

MasterCars provides 24-Hour Roadside Assistance countrywide through the Volkswagen Customer Care Centre should customers experience technical problems. In cases of models other than Volkswagen, the Volkswagen Customer Care Centre will facilitate all Customer requests and ensure that your call is directed to the appropriate supplier.

Vehicle Customisation

Your MasterCars Sales Executive will be able to assist in accessorising your vehicle with products such as roof racks, bike racks, body kits and interior accessories.

Vehicle history integrity check

Offering complete peace of mind, MasterCars checks and verifies the previous ownership of every vehicle.

Mileage certified

All MasterCars are checked to ensure mileage is correct and certified.

Professional vehicle reconditioning

MasterCars checks the condition of the vehicle’s body, paintwork and trim to ensure it meets the required standards.

Full service history

When you buy a MasterCar you can be assured that the service history has been checked and confirmed for all makes of vehicles.